Why you could be breaking the law by not translating your documents. The main motivation for most businesses thinking about providing Spanish language services to their Hispanic customers is usually increased profits. But for some businesses, the motivation may be of a grave nature: complying with federal law. That’s right; for some agencies, not providing […]
Effective Communication Title VI of the Civil Rights Act of 1964 requires that agencies that receive federal assistance must provide meaningful access to services to all, regardless or race, color, and national origin, which includes individuals with limited English skills. In North Carolina, doctors, hospitals, HMO’s, nursing homes, social service agencies, local and state government […]
Number of Limited English Proficient (LEP persons) eligible to be served Small agencies and/or non-profits with limited resources may feel burdened upon learning their legal responsibility of providing meaningful access to services to individuals who speak limited English, as required by Title VI of the Civil Rights Act of 1964. However, it is helpful to […]
Frequency of Contact with Limited English Proficient (LEP) persons The frequency of contact with LEP persons will determine the type and depth of language assistance services needed in order to comply with Title VI of the Civil Rights Act of 1964, which requires agencies that receive federal funding to provide language assistance services. The director […]
Availability and Cost of Resources Any agency, regardless of size of staff or budget, that meets the definition as a federal assistance recipient, is required to comply with Title VI, part of which entails providing language services to LEP (Limited English Proficient) individuals. Obviously, however, a small agency that has limited staff and resources probably […]
Limited English Proficient (LEP) Plan In North Carolina, compliance with Title VI is extremely pressing and relevant issue. Prior to 1980, the Hispanic population in North Carolina was low in comparison to the rest of the population, and was concentrated to a few agricultural areas. However, twenty years later, the Hispanic population has exploded 1,180% […]
If you are in the medical field, sometime during your career you most likely will work with an interpreter. Some doctors and other medical professionals are not aware of the proper etiquette involved with this process. Below you will find tips on how to properly work with an interpreter in a medical setting. Before seeing […]
